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Restore Your Lost Multi TV Signal After Upgrade, Full Guide


There has been a system upgrade since midnight June 1, 2016 and as a result some digital boxes might fail to restart automatically after the upgrade.
Consequently, there will  be the need to re-scan your digital boxes for them to resume normal functioning.
Attached is a document detailing the step-by-step process on how the under listed versions of the Multi TV digital boxes can be re-scanned;
MULTI TV RE-SCAN PROCEDURES
 
SYNDICATED
MULTI TV HD II/ HD PLUS
1. PRESS THE MENU KEY ON THE REMOTE CONTROLL.
2. PRESS THE SIDE POSITIVE VOLUME KEY >+ TO SELLECT INSTALLATION AND PRESS OK.
3. SCROLL DOWN BY USING THE DOWN CHANNEL KEY (CH-) TO SELLECT MANUAL SEARCH AND PRESS OK
4. SCROLL DOWN TO SELLECT FREQUENCY
5. USE THE NUMBERS ON THE REMOTE CONTROL TO ENTER THE FRQUENCY NUMBER ………………………
6. SCROLL DOWN TO SELLECT SYMBO RATE
7. USE THE NUMBERS ON THE REMOTE CONTROLL TO ENTER SYMBOL RATE NUMBER ………………………….
8. SCROLL DOWN TO SELLECT POLARIZATION AND CHANGE TO (V) BY USING POSITIVE VOLUME KEY >+
9. PRESS THE BLUE KEY ON THE REMOTE CONTROLL TO SCAN OR TO SEARCH.
10. PRESS EXIT ON THE REMOTE CONTROLL TO EXIT TO START WATCHING YOUR CHANNELS.
 
 
DIGITAL COMBO DECODER VI/COMBO DECODER T2/S2
1. PRESS THE MENU KEY ON THE REMOTE CONTROLL.
2. PRESS THE SIDE VOLUME KEY >+ TO SELLECT INSTALLATION AND PRESS OK.
3. USE CHANNEL KEY UP AND DOWN (CH+/CH-) TO SELLECT OR HIGHLIGHT SATELLITE SETUP AND PRESS OK
4. SCROLL DOWN BY USING THE DOWN CHANNEL KEY (CH-) TO SELLECT MANUAL SEARCH AND PRESS OK
5. SCROLL DOWN TO SELLECT FREQUENCY
6. USE THE NUMBERS ON THE REMOTE CONTROL TO ENTER THE FRQUENCY NUMBER ………………………
7. SCROLL DOWN TO SELLECT SYMBO RATE
8. USE THE NUMBERS ON THE REMOTE CONTROLL TO ENTER SYMBOL RATE NUMBER ……………………..
9. SCROLL DOWN TO SELLECT POLARIZATION AND CHANGE TO (V) BY USING POSITIVE VOLUME KEY >+
10. PRESS THE BLUE KEY ON THE REMOTE CONTROLL TO SCAN OR TO START SEARCH.
11. AFTER SERCHING, PRESS EXIT ON THE REMOTE CONTROLL TO EXIT TO START WATCHING YOUR CHANNELS.
 
 
CA PLUS SERIES 2/SC 101 S2/MULTI TV HD
1. PRESS MENU ON THE REMOTE CONTROL AND PRESS THE POSITIVE VOLUME KEY  (>+) TO SELLECT INSTALLATION
2. SELLECT OR HIGHLIGHT DISH SETTINGS BY USING CHANNEL  UP AND DOWN KEY (CH-/CH+) AND PRESS OK
3. ENTER THE DEFAULT PASSWORD (0000) TO OPEN
4. SELLECT OR HIGHLIGHT FREQUENCY BY USING CHANNEL UP AND DOWN KEY (CH-/CH+)  
5. PRESS THE YELLOW KEY (Edit TP) ON THE REMOTE A PAGE WILL OPEN
6. SELLECT OR HIGHLIGHT FREQUENCY BY USING CHANNEL UP AND DOWN KEY (CH-/CH+)  
7. USE THE NUMBERS ON THE REMOTE CONTROLL TO ENTER THE FREQUENCY NUMBER…………………..
8. SCROLL DOWN TO SYMBOL RATE AND ENTER THE SYMBOL RATE NUMBER…………………………
9. SCROLL DOWN TO POLARITY AND CHANGE TO V BY USING THE POSITIVE VOLUME KEY (>+)
10. SCROLL DOWN TO SELLECT YES AND PRESS OK TO SAVE
11. SCROLL DOWN TO SELLECT SERVIC SEARCH AND PRESS OK A PAGE WILL OPEN
12. SCROLL UP AND DOWN TO HIGHLIGHT SEARCH MODE BY USING CHANNEL UP AND DOWN KEY
(CH-/CH+)
13. PRESS POSITVE VOLUME KEY >+ TO CHANGE FROM AUTO TO MANUAL
14. PRESS CHANNEL UP AND DOWN KEY TO SCROLL TO START SEARCH AND PRESS OK TO SCAN. 
15. PRESS MENU OR EXIT, A PAGE WILL DISPLAY
16. PRESS NEGATIVE VOLUME KEY (-<) TO SELLECT YES AND PRESS OK TO SAVE.
 
 
QC-XPLUS SERIES II/QC-XPLUS SEREIS IV/QC 001 CD Cas
1. PRESS MENU ON THE REMOTE CONTROLL AND PRESS THE POSITIVE VOLUME KEY (>+) TO SELLECT INSTALLATION
2. SCROLL UP AND DOWN TO HIGHLIGHT DVB-S AND PRESS OK
3. ENTER DEFAULT PASSWORD (0000) TO OPEN.
4. SCROLL UP AND DOWN TO HIGHLIGHT DISH SETTING AND PRESS OK
5. SELLECT OR HIGHLIGHT FREQUENCY BY USING CHANNEL UP AND DOWN KEY (CH-/CH+)  
6. PRESS THE YELLOW KEY (Edit TP) ON THE REMOTE A PAGE WILL OPEN
7. SELLECT OR HIGHLIGHT FREQUENCY BY USING CHANNEL UP AND DOWN KEY (CH-/CH+)  
8. USE THE NUMBERS ON THE REMOTE CONTROLL TO ENTER THE FREQUENCY NUMBER…………………..
9. SCROLL DOWN TO SYMBOL RATE AND ENTER THE SYMBOL RATE NUMBER…………………………
10. SCROLL DOWN TO POLARITY AND CHANGE TO V BY USING THE POSITIVE VOLUME KEY (>+)
11. SCROLL DOWN TO SELLECT YES AND PRESS OK TO SAVE
12. SCROLL DOWN TO SELLECT SERVIC SEARCH AND PRESS OK A PAGE WILL OPEN
13. SCROLL UP AND DOWN TO HIGHLIGHT SEARCH MODE BY USING CHANNEL UP AND DOWN KEY
(CH-/CH+)
14. PRESS POSITVE VOLUME KEY >+ TO CHANGE FROM AUTO TO MANUAL
15. PRESS CHANNEL UP AND DOWN KEY TO SCROLL TO START SEARCH AND PRESS OK TO SCAN.
16. PRESS MENU OR EXIT, A PAGE WILL DISPLAY
17. PRESS NEGATIVE VOLUME KEY (-<) TO SELLECT YES AND PRESS OK TO SAVE.
 
 
SC – 007 CA/ SC001 CA/SC007 CA PLUS
1. PRESS MENU ON THE REMOTE CONTROLL
2. SCROLL UP AND DOWN BY USING CHANNEL UP AND DOWN KEY (CH+/CH-) TO HIGHLIGHT INSTALLATION AND PRESS OK
3. SCROLL UP AND DOWN BY USING CHANNEL UP AND DOWN KEY (CH-/CH+) TO HIGHLIGHT MANUL SEARCH AND PRESS OK
4. SCROLL DOWN BY USING THE DOWN CHANNEL KEY (CH-) TO HIGHLIGHT TP FREQ
5. PRESS THE GREEN BUTTOM (TP EDIT) ON THE REMOTE CONTROL 
6. USE  UP AND DOWN KEY(CH-/CG+) TO SCROLL UP AND DOWN TO HIGHLIGHT ADD OR MODIFY AND PRESS OK
7. SCROLL DOWN TO HIGHLIGHT TP FREQ
8. USE THE NUMBERS ON THE REMOTE CONTROLL TO INPUT FREQUENCY NUMBER……………………….AND PRESS OK
9. SCROLL DOWN TO HIGHLIGHT POLARIZATION AND PRESS POSITIVE VOLUME KEY (>+)  TO CHANGE TO VERTICAL
10. SCROLL DOWN TO SYMBOL RATE AND INPUT THE REQUENCY NUMBER…………………..AND PRESS OK
11. PRESS THE BLUE BUTTOM ON THE REMOTE CONTROLL TO SAVE AND EXIT
12. SCROLL DOWN TO START SEARCH AND PRESS OK TO SCAN.
 
 
SOMOTEX (MTV-1722)
GO TO MENU
SCROLL DOWN TO INSTALLATION (PRESS OK)
SCROLL DOWN TO MANUAL SCAN (PRESS OK)
SELECT FREQUENCY UNDER MANUAL SCAN
ENTER THE FREQUENCY 12525
SYMBOL RATE 30000
POLARITY V (VERTICAL)
PRESS THE GREEN BUTTON ON THE REMOTE CONTROL TO START CHANNEL SEARCH
PRESS “EXIT” OR “OK” TO VIEW
 
 
SOMOTEX (MTV-9800J)
PRESS MENU
SCROLL DOWN TO INSTALLATION (PRESS OK)
SELECT SATELLITE LIST UNDER INSTALLATION (PRESS OK)
SCROLL DOWN AND SELECT ASTRA 2A, 2B, 2D ON THE SATELLITE LIST  (PRESS OK)
PRESS “EXIT” TO SAVE
SELECT TP LIST UNDER INSTALLATION MENU (PRESS OK)
PRESS THE GREEN BUTTON ON THE REMOTE CONTROL TO ADD NEW FREQUENCY
FREQUENCY IS 12525
SYMBOL RATE IS 30000
POLARITY IS V (VERTICAL)
DOUBLE CLICK “OK” BUTTON ON THE REMOTE CONTROL TO SEARCH CHANNELS
PRESS “OK” TO SAVE SETTINGS.
 
 
SRT 4920/4922/4922A/4922D+
PRESS MENU
SELECT INSTALLATION AND ENTER PASSWORD BY PRESSING 0000.
SELECT MANUAL SCAN.
PRESS THE RED BUTTON ON THE REMOTE TO SELECT SATELLITE NAME I.E. 28.2 ASTRA 1N/2A/2F.
AFTER SELECTING THE SATELLITE NAME, PRESSES THE ” CHANNEL DOWN” KEY TO SELECT THE FREQUENCY.
PRESS THE GREEN BUTTON AND INPUT THE MULTI TV FREQUENCY 12525.
PRESS THE CHANNEL DOWN KEY TO SELECT THE SYMBOL RATE AND KEY-IN 30000
PRESS THE CHANNEL DOWN KEY TO SELECT THE POLARIZATION, AND THEN PRESS THE RED BUTTON TO DISPLAY BOTH V AND H.
SELECT V AND PRESS OK.
PRESS OK TO SCAN CHANNELS.
PRESS EXIT BUTTON TO START VIEWING YOUR CHANNELS.
 
 
SRT 4950/SRT 4950H/4950E/4950M/
PRESS MENU
SELECT INSTALLATION.
SELECT MANUAL SCAN AND PRESS OK.
PRESS THE SAT BUTTON TO SELECT THE SATELLITE NAME I.E. ASTRA 2(28.2E)   AND PRESS OK TO SELECT.
PRESS THE RED BUTTON TO INPUT THE MULTI TV FREQUENCY 12525.
PRESS CHANNEL DOWN KEY TO SELECT POLARIZATION.
SELECT VER BY PRESSING THE VOLUME RIGHT KEY.  
PRESS CHANNEL DOWN KEY AGAIN TO SELECT SYMBOL RATE AND INPUT 30000 AND PRESS OK AFTERWARDS.
PRESS OK AGAIN TO TICK THE INPUTTED MULTI TV PARAMETERS.
AFTER TICKING, THE SIGNAL QUALITY BAR WILL TURN GREEN.
PRESS THE BLUE BUTTON ON THE REMOTE TO SCAN.
INFORMATION WILL POP UP REQUESTING FOR ” NETWORK SEARCH”==> PRESS OK
INFORMATION WILL POP UP REQUESTING TO “SEARCH ONLY FTA CHANNELS”? ==>PRESS OK TO START SCANNING MULTI TV CHANNELS.
PRESS EXIT BUTTON 3 TIMES TO BEGIN TO VIEW YOUR SCANNED CHANNELS.
 
However, additionally, Multi TV is organising a Mobile Clinic to assist viewers who have lost their Multi TV signal after the upgrade.
Viewers can visit the following locations for assistance every weekend in June 2016.
Details in image below:


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Page Last Updated On Mon, 23 Jan 2017.


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